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Do all jewelry and jewelry components fulfill EU laws and regulations with respect to the use of cadmium, nickel and lead.
Yes, all jewelry and jewelry parts fulfill the current EU directives with regard to the use of nickel, cadmium and lead in jewelry and jewelry parts.
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I cannot find a previously ordered item anymore. Will it come back?
When an item cannot be found on the website anymore, it has been removed from the assortment. It cannot be ordered anymore.
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Are the metal items and the Large-hole-style items made of silver?
No. Only items in group 925 silver that have the text 925 silver in their description, are made of 925 silver. All other items are not.
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On the website I see an item that is 'Temporary out of stock'. When do you expect it again?
You can send an email to the Customer Service. Please list the item number involved.
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How do I keep Silverplated items shiny?
Due to exposure to oxygen, Silverplated items may over time develop a pink/yellow/black layer. This tarnish can be removed easily with a polishing cloth for 925 silver. The items will shine again in no time!
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Why a variable silver price?
The demand for silver (and the resulting price) and the supply are unstable. That is why the price of silver is variable. In for example the year 2010, the silver price increased by 68%.
Our prices of silver items depend on the current price of silver and therefore our prices of the silver items may change regularly as well.
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What is Rhodium Plated?
Rhodium is a precious metal and part of the platinum family. Rhodium is a very hard metal with high reflective properties. Items that are Rhodium Plated have a thin Rhodium layer that protects the underlying metal from scratches and tarnish. Rhodium plating does not last forever and it will eventually wear off.
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What is Silver Plated?
Silver is a chemical element. It is a silver-colored transition metal. The shine of silver makes it a popular metal for jewelry. Silver-plated indicates that the item is covered (coated) with a thin coat of silver by means of electroplating (this is a galvanization process). Electroplating is a plating process in which metal ions in a solution are moved by an electric field to coat an electrode. Silver plating creates a beautiful white shine and, moreover, not many people are allergic to silver. Unfortunately, the layer may eventually wear off, because it is just a thin layer.
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Is the size of a product on the website exactly the same as the product’s actual size?
Product information is always given as accurately as possible. Of each product several pieces are always measured by sampling in order to make sure the size on the website is given as accurately as possible. Unfortunately it is possible the size of a product deviates slightly from the size indicated on the website. During the production process, small size differences may arise. The smaller the item, the bigger the chance the actual product size deviates from the product size indicated on the website.
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Is the amount indicated on the product page of the website, such as the number of pieces in a bag of products sold per X grams, exactly the same as the product’s actual amount?
Product information is always given as accurately as possible. Products that are sold per an amount that cannot be exactly given are always counted by sampling and then rounded down. In this way Snowfall Beads tries to make sure the amount you receive is the same or more than the amount indicated on the product page of the website. During the production process, small differences may arise. Not all items have the same weight. Therefore, unfortunately, it can occur the actual amount of a product deviates from the amount indicated on the website.
